How to choose the right phone system for your business
There are a lot of choices when it comes to phone systems on the market these days.
At Phone Service Pros we can help you choose what is right for your business.
Phone systems evolve at an incredible pace, which makes it even more difficult to choose what's right for your business. We won't overload you with jargon until you just surrender and let us make the decisions. We will ask questions to get to know your business to understand your exact needs.
Choosing an office phone system doesn't need to be a hassle. Below find some tips for purchasing an office phone system. Use those tips to figure out what's important for you.
Quick Tips that might be helpful:
Don't underinvest in your phone system.
Although the Internet now plays a huge role in connecting businesses to customers, clients, and partners, telephones remain key to business success. Simply put, some things require a phone call. If people call your business and feel your phone system is amateurish, they may opt not to do business with you or choose to pay you less for your goods and services. If calls are routed incorrectly, if callers get disconnected, or if they are faced with a bewildering array of automated options, their business may be lost forever - and you'll never even know about the lost opportunity. The bottomline? Invest the time and resources to get it right.
Prioritize your features.
Do you need an auto-attendant feature? Will you need to handle conference calls? Do you want music-on-hold? Do you need to monitor phone usage by employee? What are your voice mail needs? By listing out what you want, you can create a checklist that will allow you to rank the varying phone systems and find the best phone system for you.
Consider VoIP phone system.
The latest in computer telephony - Voice over IP (VoIP) technology - allows businesses to place and receive calls using the Internet. VoIP is perfect if your business is distributed (e.g. you have telecommuters working out of their home offices). This is the future of phone systems, and you'd do well to get started with it now. It can really help to keep you connected and keep your overall costs down.
Overwire.
If you need to wire up your office for the phone system, install more wiring than you need to handle your current needs. Phone system experts suggest that you double the wiring you currently need. Although it adds to the cost of installation, it's a huge savings if you might need to add wires later.